Mercedes-Benz To Offer Exclusive AMG Pit Stop Service In India — Here Are The Details

The company said that the initiative would be replicated in all the other six AMG Performance Centers across the country in Mumbai, Delhi, Hyderabad, Bangalore and the recently inaugurated APCs in Chennai and Kochi by the end of 2017.

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Roland Folger, Managing Director & CEO, Mercedes-Benz India commented, "The importance of personalized service experience is a key enabler in driving customer satisfaction in the luxury segment, and we want to offer it to our AMG and Specialty cars owners."

"The dedicated AMG Bays across the 7 APCs will have highly personalized and prioritized service with shortest turnaround time and aim to create a service experience which is as delightful and satisfying, as driving an AMG. The luxury performance and speciality car segment in India have immense growth possibility and requires special attention for customized service."

Folger further elaborated, "The inauguration of the dedicated AMG Service Bays is a strategic decision that will help create customer satisfaction and will strengthen our commitments to our AMG customers."

Mercedes-Benz India says, "The AMG pit stop is specially designed to offer prioritised, and superior service quality, providing our AMG owners preferred exclusivity. The bay is staffed by trained manpower from Mercedes-Benz academy who have undergone rigorous and uniform global training program to ensure a superlative service and maintenance."

"This is also supported by specialist service advisors who can understand the special requirements of their customers. The AMG Pit Stop will offer strong and differentiated service positioning for AMG as a brand in workshops."

DriveSpark Thinks!

The Mercedes-Benz India AMG Pit Stop Service will make it exclusive and more accessible for owners to get their vehicles serviced from Mercedes-Benz AMG trained personnel.